We are Here to Help!

Email us with any questions or enquirys. We will endeavour to answer your emails within 48 hours. Feel free to please look at our frequently asked questions.

Thankyou Stretch Ladder team.

info@stretchladder.com.au

    Frequently Asked Questions

    How long is delivery?

    Our current wait time is approx 2 weeks for orders to be completed. However if it is for a special occasion like a birthday, you can email us before ordering to enquire if we can have the stretch ladder completed by a particular date.

    Can I have two different names on my custom stickers?

    At stretch ladder we believe strongly in individuality and customisation. You can choose any name you like as long as it remains below 30 characters long. You can also have different names on each side of the stickers, or even different stickers on each side of the ladder, at no extra cost.

    How do I receive my posted Stretch Ladder?

    All posted Stretch Ladders are sent via a signature verified courier.

    Posted Stretch Ladders will come flat pack and require some very simple assembly. All instructions are supplied with the ladder purchase.

    Can I request a re-delivery if I’m not at home when my Stretch Ladder arrives?

    Yes, Couriers please offers an online service which allows you to reschedule your delivery, click here for more details.

    Where is local pickup for my Stretch Ladder

    We are located in Molendinar on the Gold Coast. When your stretch ladder is completed we will email you to arrange a pickup day/time that suits.

    All local pickup stretch ladders come fully assembled.